Domestic
Member
Let me preface this by saying this is a statement of love and not hate, this community has helped me through more than most will ever know and for that it will forever hold a special place in my heart. I would like this statement to spark a discussion not cause drama. This is by no means a comprehensive list of every problem just the biggest I've seen.
Part 1 Issues
I know running any kind of server is hard but at this point it seems like no one especially most of the staff team really care about the server.
Staff/devs do pretty much whatever they want and Ive personally experienced this with certain staff, going around killing cops for no reason and shooting at them for no reason, no I didn't bother making a report because I didn't have a recording plus it seems like there's no point in reporting staff. Most of the time the staff you report are the ones that review the reports so it ends up going no where.
Staff not treating player issues with respect. When people bring up an issue or have an issue that they bring to discord, staff most of them don't try and help they get defensive and only add to the issue. This is not all but it's something I've noticed. One of the things I remember from the staff apps is it saying you need to be professional at all times I fail to see that from most of the staff. I by no means am saying that staff should be required to always be professional, that's dumb, it's a discord/fivem server at the end of the day but they should always be professional when dealing with player issues, if you aren't going to help end an issue then just let another staff deal with it.
Staff cracking down way too hard on people for the most mundane shit, an example is a staff member warned a friend while they were in rp buying a gumball next to my traffic stop for cop baiting when in reality they just wanted to listen. This should not have been a staff issue it should have been a police issue. This is only one example of many.
Owners/dev team going back on things they've said. Best example is him going back on the whitelist after saying it was a permanent change and then not telling anyone why he changed it back. From a community perspective the whitelist was going well in terms of rp and players, I'm sure it was done for a good reason but ice kept the community in the dark which is never good when doing stuff like going back on a "permanent change" that a lot of people wanted, it breaks trust.
Lack of transparency between owner/devs and the community. It seems like they don't know whats going on and they're bringing the community along for that ride. I'm not saying this is the case, but it's what it feels like. The community shouldn't be left in the dark yes it's fine to hype stuff up and keep secrets for stuff like upcoming cars or something like economy but when it comes to the direction of the community its never good to keep stuff like that secret.
The server is laggy for no reason, I've gone on much bigger servers with way more people, way more custom cars, scripts and plugins, and they were never as laggy as tx there is no excuse and just saying "just get a better PC" is never a good response when other servers do it better. Yes I'm aware the dev team isn't very big and they have lives, this isn't a diss at them just something I've noticed.
The police don't know what they're doing.
The biggest issue I've seen is police rushing through civ scenes, this should never be done no matter what, it creates a habit that's never good and makes it so civs who actually have an rp planned out don't get the opportunity to see it through.
Some smaller issues I've noticed:
- Police being too quick to lethal force and not taking time to deescalate (this is also an issue created by the civs).
- lower ranking or less experienced leo not knowing what to do in situations like robberies or barricaded suspects, yes this is a swat job but they won't always be on, normal police need at least basic training for this. This also adds to the issue of police rushing scenes and police being quick to lethal force when they could de-escalate (yes this is also an issue with civs)
- Police break traffic laws and aren't punished by command staff. If civilians have to follow those laws so should police. Not calling this person out but I did a ride along with a higher up and was encouraged to break traffic laws in the city.
- Police not doing what they need to be doing and responding to calls, there have been numerous times when many people have placed calls and no one ever responded because either the entire police force is focused on a 10-80 or they just don't care. This could also be an issue of not enough police or the unit needed to respond isn't on however this is usually not the case.
- Police not listening to radio traffic/not calling when they're responding to something, there have been numerous times when I've called for one unit, the unit responding doesn't say they're responding, so more units show up than needed, this not only freaks the person out who's on the traffic stop but it's wasting resources.
- More police being on scene than needed (this goes with the last two points). For whatever reason police even higher ups don't know when they aren't needed on a scene, an example is I was on a suspicious person's call and called for another unit because I didn't know who it was and I needed to find them, I found the suspect called the location out to the other unit who responded next thing I know 6 or 7 officers roll up including command staff, once I realize who the guy was, I asked all but the other responding unit to break off because having all those police standing around was agitating the suspect and they were standing around doing nothing and there could have been other calls where they were needed, I promptly got a "no" from one of the command staff.
- Higher ups messing around while on duty. I've seen this numerous times, joking around while at the station or while on a ride along is fine but when it comes to actually interacting with the civilian population you should usually be more professional especially the higher up you are, higher ups set an example for lower ranks.
No one reads suggestions, or at the very least no one actually interacts with them. I've brought this up before in the server and immediately got told otherwise but i fail to see how suggestions from around the past month getting a peak of around 4 votes (estimated due to upvotes and down votes being pooled together) is people looking at suggestions. Some of the suggestions that have been made by other or even me are pretty good suggestions but don't go anywhere due to no one interacting with them.
At this point, the community seems like it's sinking fast, if the owners and the devs don't do something quick and actually give the community a plan and stick to that plan well the community will fall. I know I act like an idiot while I'm in the server but I've seen this happen time and time again in many servers on many games from Unturned, DayZ, Gmod etc. It always ends the same. Death of the server.
Now it's time for some possible ways to turn this situation around. I'm aware most of these won't be easy but at this point something needs to be done.
Part 2 Fixes
Complete overhaul of the staff team, your staff are not displaying the level of professionalism that you seem to require in your staff application.
Some examples of good staff members: Rico K. Kay S. Gene N.
These aren't all the exceptional staff on tx but they're good examples to go off of. Having a staff team that abuses their position, breaking rules and staff that act unprofessional and respond to community issues by responding in a way that "stokes the flames" should never be acceptable under any circumstances. This would hopefully fix the first two points I brought up.
Once the owners/dev team says their going to do something they needs to do it and stick to it. If they say something will be permanent then don't go back on it. This breaks trust with the community and makes it look like the people running the server aren't going to stick with what they say. And therefore can't be trusted.
At the very least you could make an announcement telling everyone what you want to do with the community hint at some features you want to add and say what's going to be better. At most you could have a roadmap made for the server. Doesn't have to be super long term but maybe a couple months or so. This will showcase big features that you hope to add, you wouldn't even have to name the things in the update you could do something like GTA Online and have a name that's an umbrella for the features being added I.E heists adding stuff to do with heists. This gives the community a good time line on what's being added and when new content is coming instead of them wandering around in the dark wondering when content and fixes will be added. This also gives devs a goal for what they need to have done, yes I understand they have lives but this can still be implemented with that being the case.
I'm not a fivem dev. I have no experience in adding custom vehicles, buildings, scripts, and plugins into Fivem so I don't know how you would fix this however the point still stands, the server shouldn't be as laggy as it is. If there is a legitimate reason other than "get a better PC" thats not explaining anything to anyone and doesn't come off very well.
This issue requires more officer training, yes this isn't a serious server but it doesn't matter if you're going to have a server with a police force they should know what they're doing. These issues will also require choosing command staff more carefully and making sure they're a good example for the lower ranking officers.
Personally I think being able to send suggestions directly through the discord was a better system, I understand having it on the forums but it's just not working out.
Closing thoughts
TX has the potential to be a great server and community on par with the biggest servers, but it's being held back by many things.at the end of the day I understand that the owners/devs are people who have lives outside of the server and therefore can't dedicate all of their time to the server but with work things can change.
I made this statement because I care about the server and want it to do well. There have been too many great people leave due to the state the servers in. Let's not make it more.
Please if you disagree with anything give me constructive criticism I'm more than willing to accept it. If you have anything to add, don't be afraid to say so, any amount of discussion is good for a community.
Thank you for reading,
Gavin F.
Part 1 Issues
I know running any kind of server is hard but at this point it seems like no one especially most of the staff team really care about the server.
Staff/devs do pretty much whatever they want and Ive personally experienced this with certain staff, going around killing cops for no reason and shooting at them for no reason, no I didn't bother making a report because I didn't have a recording plus it seems like there's no point in reporting staff. Most of the time the staff you report are the ones that review the reports so it ends up going no where.
Staff not treating player issues with respect. When people bring up an issue or have an issue that they bring to discord, staff most of them don't try and help they get defensive and only add to the issue. This is not all but it's something I've noticed. One of the things I remember from the staff apps is it saying you need to be professional at all times I fail to see that from most of the staff. I by no means am saying that staff should be required to always be professional, that's dumb, it's a discord/fivem server at the end of the day but they should always be professional when dealing with player issues, if you aren't going to help end an issue then just let another staff deal with it.
Staff cracking down way too hard on people for the most mundane shit, an example is a staff member warned a friend while they were in rp buying a gumball next to my traffic stop for cop baiting when in reality they just wanted to listen. This should not have been a staff issue it should have been a police issue. This is only one example of many.
Owners/dev team going back on things they've said. Best example is him going back on the whitelist after saying it was a permanent change and then not telling anyone why he changed it back. From a community perspective the whitelist was going well in terms of rp and players, I'm sure it was done for a good reason but ice kept the community in the dark which is never good when doing stuff like going back on a "permanent change" that a lot of people wanted, it breaks trust.
Lack of transparency between owner/devs and the community. It seems like they don't know whats going on and they're bringing the community along for that ride. I'm not saying this is the case, but it's what it feels like. The community shouldn't be left in the dark yes it's fine to hype stuff up and keep secrets for stuff like upcoming cars or something like economy but when it comes to the direction of the community its never good to keep stuff like that secret.
The server is laggy for no reason, I've gone on much bigger servers with way more people, way more custom cars, scripts and plugins, and they were never as laggy as tx there is no excuse and just saying "just get a better PC" is never a good response when other servers do it better. Yes I'm aware the dev team isn't very big and they have lives, this isn't a diss at them just something I've noticed.
The police don't know what they're doing.
The biggest issue I've seen is police rushing through civ scenes, this should never be done no matter what, it creates a habit that's never good and makes it so civs who actually have an rp planned out don't get the opportunity to see it through.
Some smaller issues I've noticed:
- Police being too quick to lethal force and not taking time to deescalate (this is also an issue created by the civs).
- lower ranking or less experienced leo not knowing what to do in situations like robberies or barricaded suspects, yes this is a swat job but they won't always be on, normal police need at least basic training for this. This also adds to the issue of police rushing scenes and police being quick to lethal force when they could de-escalate (yes this is also an issue with civs)
- Police break traffic laws and aren't punished by command staff. If civilians have to follow those laws so should police. Not calling this person out but I did a ride along with a higher up and was encouraged to break traffic laws in the city.
- Police not doing what they need to be doing and responding to calls, there have been numerous times when many people have placed calls and no one ever responded because either the entire police force is focused on a 10-80 or they just don't care. This could also be an issue of not enough police or the unit needed to respond isn't on however this is usually not the case.
- Police not listening to radio traffic/not calling when they're responding to something, there have been numerous times when I've called for one unit, the unit responding doesn't say they're responding, so more units show up than needed, this not only freaks the person out who's on the traffic stop but it's wasting resources.
- More police being on scene than needed (this goes with the last two points). For whatever reason police even higher ups don't know when they aren't needed on a scene, an example is I was on a suspicious person's call and called for another unit because I didn't know who it was and I needed to find them, I found the suspect called the location out to the other unit who responded next thing I know 6 or 7 officers roll up including command staff, once I realize who the guy was, I asked all but the other responding unit to break off because having all those police standing around was agitating the suspect and they were standing around doing nothing and there could have been other calls where they were needed, I promptly got a "no" from one of the command staff.
- Higher ups messing around while on duty. I've seen this numerous times, joking around while at the station or while on a ride along is fine but when it comes to actually interacting with the civilian population you should usually be more professional especially the higher up you are, higher ups set an example for lower ranks.
No one reads suggestions, or at the very least no one actually interacts with them. I've brought this up before in the server and immediately got told otherwise but i fail to see how suggestions from around the past month getting a peak of around 4 votes (estimated due to upvotes and down votes being pooled together) is people looking at suggestions. Some of the suggestions that have been made by other or even me are pretty good suggestions but don't go anywhere due to no one interacting with them.
At this point, the community seems like it's sinking fast, if the owners and the devs don't do something quick and actually give the community a plan and stick to that plan well the community will fall. I know I act like an idiot while I'm in the server but I've seen this happen time and time again in many servers on many games from Unturned, DayZ, Gmod etc. It always ends the same. Death of the server.
Now it's time for some possible ways to turn this situation around. I'm aware most of these won't be easy but at this point something needs to be done.
Part 2 Fixes
Complete overhaul of the staff team, your staff are not displaying the level of professionalism that you seem to require in your staff application.
Some examples of good staff members: Rico K. Kay S. Gene N.
These aren't all the exceptional staff on tx but they're good examples to go off of. Having a staff team that abuses their position, breaking rules and staff that act unprofessional and respond to community issues by responding in a way that "stokes the flames" should never be acceptable under any circumstances. This would hopefully fix the first two points I brought up.
Once the owners/dev team says their going to do something they needs to do it and stick to it. If they say something will be permanent then don't go back on it. This breaks trust with the community and makes it look like the people running the server aren't going to stick with what they say. And therefore can't be trusted.
At the very least you could make an announcement telling everyone what you want to do with the community hint at some features you want to add and say what's going to be better. At most you could have a roadmap made for the server. Doesn't have to be super long term but maybe a couple months or so. This will showcase big features that you hope to add, you wouldn't even have to name the things in the update you could do something like GTA Online and have a name that's an umbrella for the features being added I.E heists adding stuff to do with heists. This gives the community a good time line on what's being added and when new content is coming instead of them wandering around in the dark wondering when content and fixes will be added. This also gives devs a goal for what they need to have done, yes I understand they have lives but this can still be implemented with that being the case.
I'm not a fivem dev. I have no experience in adding custom vehicles, buildings, scripts, and plugins into Fivem so I don't know how you would fix this however the point still stands, the server shouldn't be as laggy as it is. If there is a legitimate reason other than "get a better PC" thats not explaining anything to anyone and doesn't come off very well.
This issue requires more officer training, yes this isn't a serious server but it doesn't matter if you're going to have a server with a police force they should know what they're doing. These issues will also require choosing command staff more carefully and making sure they're a good example for the lower ranking officers.
Personally I think being able to send suggestions directly through the discord was a better system, I understand having it on the forums but it's just not working out.
Closing thoughts
TX has the potential to be a great server and community on par with the biggest servers, but it's being held back by many things.at the end of the day I understand that the owners/devs are people who have lives outside of the server and therefore can't dedicate all of their time to the server but with work things can change.
I made this statement because I care about the server and want it to do well. There have been too many great people leave due to the state the servers in. Let's not make it more.
Please if you disagree with anything give me constructive criticism I'm more than willing to accept it. If you have anything to add, don't be afraid to say so, any amount of discussion is good for a community.
Thank you for reading,
Gavin F.
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